Privacy policy

Thank you for choosing to be part of our community at Bits ("Company", "we" or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us via the contact form here.

When you visit our website https://joinbits.video and use our services, you entrust us with your personal information. We take your privacy very seriously. Here we describe our privacy policy. We seek to explain to you as clearly as possible what information we collect, how we use it, and what rights you have with respect to it. We hope you will take the time to read this information carefully, because it is important. If there are any terms in this privacy policy with which you do not agree, please discontinue using our sites and services.

This Privacy Policy applies to all information collected via our website (such as https://joinbits.video) and/or any associated services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

What information do we collect?

Personal Information You Disclose to Us

In short: We collect the personal information you provide to us, such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services or when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:

Name and Contact Information:** We collect your first and last name, email address, mailing address, telephone number and similar contact information.
We collect passwords, password hints and similar security information used for authentication and account access, which is encrypted and not accessible to us.
Payment Data:** We collect the data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by Stripe. You can find their privacy policy link(s) here: https://stripe.com.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically

In short: Certain information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use or browse the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily necessary to maintain the security and operation of our Services, as well as for our internal analysis.

Like many companies, we also collect information via cookies and similar technologies.

How we use your information?

In short: We process your information for purposes based on legitimate business interests, performance of our contract with you, compliance with our legal obligations and/or your consent.

We use personal information collected through our Services for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. We indicate the specific grounds for processing that we rely on next to each purpose listed below.

We use the information we collect or receive:

To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send us for marketing purposes if it is consistent with your marketing preferences. You may unsubscribe from our email marketing at any time (see "WHAT ARE YOUR PRIVACY RIGHTS" below).
Process and manage your orders. We may use your information to process and manage your orders, payments, returns and exchanges made through the Services.
Request Feedback**. We may use your information to request feedback and contact you about your use of our Services.
We may use your information as part of our efforts to ensure the security of our Services (e.g., for monitoring and fraud prevention).
To enforce our terms, conditions and policies for business purposes**, for legal and contractual purposes.
To respond to legal requests and prevent harm** If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
We may use your information for the purpose of administering your account and keeping it in good working order.
To provide services to the user**. We may use your information to provide you with the requested service.
We may use your information for other business purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, marketing and your experience. We may use and store this information in an aggregated and anonymized form so that it is not associated with individual end users and does not include Personal Information. We do not use personally identifiable information without your consent.
We may use your information to respond to your requests and resolve any potential problems you may have with the use of our Services.

Will your information be shared with anyone?

In short: we only share information with your consent, to comply with laws, to provide services to you, to protect your rights or to fulfill business obligations.

We may process or share data on the following legal basis:

Consent:** we may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate interests:** we may process your data where this is reasonably necessary to achieve our legitimate business interests.
Legal Requirements:** We may disclose your information when we are legally required to do so in order to comply with applicable law, governmental requests, legal process, court order or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests:** We may disclose your information when we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Specifically, we may need to process your data or share your personal information in the following situations:

Vendors, consultants and other third party service providers. We may share your data with third party suppliers, service providers, contractors or agents who perform services for us or on our behalf and who need access to that information to perform that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing. We may allow selected third parties to use tracking technology on the Services, which will allow them to collect data about how you interact with the Services over time. This information may be used, among other things, to analyze and track data, determine the popularity of certain content and better understand online activity. Except as otherwise stated in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
We may share or transfer your information as part of or during the negotiation of any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can opt out of certain cookies is set forth in our cookie policy.

How long do we keep your information?

We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose of this policy will require us to retain your personal information longer than the period of time you have a user account with us.

When we have no legitimate ongoing business need to process your personal information, we will delete or anonymize it, or, if that is not possible (for example, because your personal information has been stored in a backup archive), we will store it securely and isolate it from further processing until deletion is possible.

How we keep your information secure?

We have implemented appropriate technical and organizational security measures designed to protect the security of all personal information we process. However, please keep in mind that we cannot guarantee that the Internet itself is 100% secure. While we do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

What are your privacy rights?

If you are a resident of the European Economic Area and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact information here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Account Information: If at any time you wish to review or change your account information or terminate your account, you may contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, certain information may be retained in our files to prevent fraud, resolve problems, assist in any investigation, enforce our terms of use and/or comply with legal requirements.
Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to delete and refuse cookies. If you choose to delete or decline cookies, it may affect some of the functionality of our Services.
Unsubscribing from Email Marketing: You may unsubscribe from our email marketing list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the contact information provided below. You will then be removed from the marketing mailing list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To unsubscribe otherwise, you may contact us using the contact information provided.

Do we update this policy?

We may update this privacy policy. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is made available. If we make material changes to this Privacy Policy, we may notify you either by posting a prominent notice of such changes or by sending you a notice directly. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

How you can contact us about this policy?

If you have any questions or comments about this policy, you can send us an e-mail at support@joinbits.video or by mail at
ADOPTMARKET SAS
7, Place de l'hôtel de ville
93600, Aulnay-sous-Bois,
France

How can you review, update or delete the data we collect from you?

Under the laws of some countries, you may have the right to request access to, change or delete the personal information we collect from you under certain circumstances. To request a review, update or deletion of your personal information, contact us via contact form here. We will respond to your request within 30 days.